TRIVALENT was founded in 2007 and ever since has put a great effort into maintaining high quality of services provided and into building a good name with our clients and partners. TRIVALENT specializes in the following tasks and activities with regards to the design, implementation and support of ICT systems, professional services outsourcing, SW development, project management and quality assurance: *Design, optimization and documentation of business processes according to the eTOM and ITIL standards *Organizational and technical project preparation, project management *Consulting on choosing most appropriate solutions (feasibility studies, RFP preparation and evaluation) *Elaboration of project and analytical documentation (user requirements specification, functional specification, project documentation) *Inhouse or outsourced development of specific software modules and applications (. NET, J2EE, SQL, Oracle) *System architecture and integration of software units (TIBCO, Java, SOA) *Configuration, infrastructure setup and optimization *Long-term support and maintenance of the implemented systems (service desk 24x7) *Consulting, education and training activities in the ICT field We offer individual professionals or whole teams composed thereof. The basic categorization is listed below: Project Manager System Engineer System Architect Solution Designer Process Consultant Developer QA Manager QA Analyst and Tester