Shield Insurance Agency Shield Insurance Agency has a proven track record of long-term client relationships, excellent customer support, and service. With expertise in risk assessment and loss prevention, we guarantee your protection. As a trusted independent insurance agency, we also have access to the majority of the insurance marketplace to offer the proper solution and meet the customer’s needs. Independent As an independent insurance agency, we work to safeguard you, not the insurance carriers. Above all, that means we can help you find the best coverage for the best value on auto, home, business insurance, and more. We sell from almost 30 of the most trusted carriers available. From AA to Wolverine Mutual, we work to find exactly what you need within your allowance. The Shield Protection The Shield family business, above all, has been working to insure the greater Grand Rapids community for over three generations: father, son and now grandson. As a result, through hard work and perseverance, we’ve extended our coverage into Illinois and throughout all of Michigan. We especially take pride in our community and you will often see our staff out and about making a difference. HOURS: Mon-Fri 8:30am-5:30pm PHONE: 616-896-4600