Textel is the #1 texting software for contact centers specifically designed to dramatically improve the customer experience, increase customer engagement, and improve contact center performance and efficiency through the complete integration with leading CCaaS platforms, such as NICE, Genesys, RingCentral, and Five9. With over 1,000 customers across North America, Textel enables inbound/outbound SMS and MMS texts for contact centers that need to connect with customers faster and more efficiently than traditional channels (email, voice, chat). Best of all, Textel users can enable their pre-existing numbers and can be up and running in 24 hours. To learn more, visit www.textel.net.