Hunter Health Partners is a team of highly experienced operations management professionals who are energized to bring our years of knowledge from overseeing all aspects of contact center operations to help our clients achieve tangible results. Although our roots may be in large, complex organizations, we are excited to bring that scale and sophistication to smaller and nimbler organizations. We are passionate about customer service, relentless about efficiency, and always ready to roll up our sleeves to get the hard work done. AREAS OF PRACTICE: Call Center Operations Management Business Transformation Operational Excellence Performance Management Metrics Measurements & Reporting Data Analysis & Assessment Customer Service Excellence Continuous Process Improvements Policy & Procedure Development Staff Training & Development Mentoring & Coaching Employee Engagement