We're a Customer Experience consultancy specialising in helping organisations to adapt to a digital world. We can help businesses to step into their customers shoes - understanding what they need, what they can do, and how you can deliver that for them. We work with some fantastic organisations; from well known 'blue-chip' brands, and passionate charities, to growing small businesses. We can help. Our expertise: - Communications design - audio, written, visual, & spoken - Market analysis - Proposition design - Journey mapping - Contact centre consultancy - unified comms, CX & UX design, outsourcing, automation, resourcing Don't be a stranger, get in touch! email: kevin@freemanmchale.com