We are currently the UK's leading online supplier of outdoor clothing and equipment. We're based in a warehouse in Luton, Bedfordshire which stocks over 3,000 outdoor products. We also have an established shop in St. Albans high street. We stock all the top outdoor brands such as The North Face, Berghaus, Vango, Rab, Lowe Alpine, Vibram, Merrell and many, many more! Customer service is at the heart of what we do! That's why you'll find our phone number at the top of every page on our website. We aim to answer every single call we receive, 7 days a week (business hours) and reply to your email within 1-2 hours, although we often manage straightaway! Many members of our customer service team have years of experience in the outdoor industry and all are fully product-trained, so are fully qualified to answer any questions you may have. We have been a member of the Internet Shopping Is Safe (ISIS) scheme since 25th June 2008. Being accredited by ISIS means that Outdoorkit deals with all e-commerce transactions in a legal, decent, honest, truthful and fair way. We are also accredited by the Internet Delivery Is Safe (IDIS) scheme which means that customers have the right to clear and accurate delivery information and charges, delivery within the agreed time frame, helpful support and a clear returns process. You can also keep up to date with us on our social networking sites: Facebook http://www.facebook.com/pages/OutdoorKit/73502392269 Twitter https://twitter.com/OutdoorKit