Sunshine 811 helps prevent: damages to underground utilities, fines, repair costs, utility outages, injuries, environmental contamination and property damage. 1. It provides a toll-free number, 811 and (800) 432-4770, to call for location of underground facilities. 2. It educates underground utility owners and operators, contractors, excavators, homeowners and the general public about the importance of calling 811 before digging. and the steps that follow. MISSION The mission of Sunshine 811 is to promote excavation safety and utility damage prevention by providing a dependable and efficient 811 communications center. VISION Florida, the safest place to dig.