Mission: To mentor companies to use CX to provide a clear view of the customer journey and engage teams through an unparalleled, inspired, customer-centric culture to more efficiently deliver incredible brand experiences and customer growth. Vision To be successful at changing how companies, organize and invest around their customer experience, to release untapped potential and deliver incredible experiences that drive growth for all. SimplyCX has developed a proven journey mapping style and prioritization scoring methodology that blends brand and CX metrics. This approach provides a prioritization framework to track a portfolio of improvements to completion. Data-driven design, measurable outcomes, and cross-functional governance combine to deliver results.