Iontas develops software solutions that positively impact the effectiveness and efficiency of desktop based processes. With a suite of tools providing capture, analysis and management functions the Iontas Focus suite moves the desktop processing activity under the spotlight providing metrics on handling time, volumes and process compliance as well as automating copy\paste routines and providing just in time message prompts to desktop users. With the Iontas suite you can measure analyze and improve desktop processing without needing any back end integration or lengthy development cycles as the key technology behind the Focus suite is its ability to capture data seamlessly from desktop applications. The Focus suite is deployed on over 500,000 PCs worldwide and growing. Iontas has delivered AHT savings of up to 50% on target processes and with a typical ROI within 3 months its an investment well worth making.