Functional Fluency is about understanding how and why people behave and how to help them build relationships and increase their emotional intelligence. Functional Fluency International (FFI) uses the Functional Fluency model and TIFF© personal development tool, through a network of specifically trained professionals, helping people build effective relationships and maximise their potential wherever they live and work. If you work with people, you can use the Functional Fluency model to help your staff and clients communicate more effectively. Help them learn to: • respond more and react less • empower and support others • balance their energy for health • care without becoming worn out Functionally Fluent relationships help people to survive and thrive even in difficult times.