The Higher Education User Group is the worldwide community enabling the sharing of knowledge and practices to maximize institution investment in Higher Education Information Systems. The HEUG was formed to enable diverse institutions to come together and use collective knowledge to maximize and accelerate their return on investments in these systems. As a central hub, the HEUG allows members to connect and build relationships across the globe to explore different, proven approaches and best practices for designing, configuring and deploying software to better serve their constituents.