With a view to deploy IT for the benefit of citizens of the states Government of Rajasthan launched two citizen friendly projects in the year 2002 namely LokMitra and JanMitra. LokMitra An urban centric e-Governance project. Was successfully operationalised in March 2002 at Jaipur City. Currently operationalised at Ajmer Bikaner and Udaipur. Present Status of Automation The services being offered at LokMitra are as follows :Payment of electricity bills. Payment of water bills of PHED. Online bus ticketing of RSRTC. Issue of Birth & Death certificates. Payment of various dues/fee of Jaipur Municipal Corporation. Payment of various dues/fee of Jaipur Development Authority. Payment of various dues/fee of Land & Building Tax Dept. Payment of various dues/fee of Rajasthan Housing Board. Payment of Land line & CellOne bills (BSNL). JanMitra A rural centric e-enabled service delivery system running successfully at Jhalawar & Jaipur. It provides a wide range of social services & information on relevant topics to citizens under one roof. It is a relevant case study of successful Public Private Partnership model. It has provided direct employment to about 350 rural youths and served around 4.5 citizens since inception in March 2002. The services being offered by JanMitra are as follow :Public grievance redressal. Online submission of application forms. Access to Land & Revenue Records (ROR). Access to Government Information. Development schemes. BPL List. Immovable Property Rates (DLC). Agriculture information & Mandi rates. e-Mitra integrated LokMitra & JanMitra e-Mitra Project integrates LokMitra and JanMitra initiatives under a single umbrella to bring together all the departments under one single umbrella and give citizens of the state a multi-service single-window experience.The key objectives are to : Provide for hassle free one-stop solution to the citizen. Unified e-services platform minimize multiple interaction points for the citizen and hence reducing the wastage of valuable time. Combines best features of LokMitra & JanMitra models. Enhanced services basket more departments including private sector services. Uniform information interchange architecture. Public-Private Partnership model for Front Offices. Back Office to be owned by Government but operated by Technology Partner. Will provide employment to over 2000 educated youths. Uses real time Internet & batch processing modes. Being expanded across the state in phased manner.