Retail consultant specialized in international travel retail, advising companies how to maximise their international traveler consumer business. With a strong commercial focus and understanding how to effect change management in preparing and optimising a business to capitilise the international traveler consumer opportunity. Services include • Customer journey mapping and experience • Retail operations and systems • Tax Free shopping set and implementation • Dynamic Currency Conversion set and implementation • Payment acceptance and processing • International traveler marketing Process begins with an analysis of current international traveler business, review of retail operations and marketing activity, culminating in a report with key recommendations. With the ability to execute change and manage the end-to-end preparation and implementation. info@1013consultancy.com