Great customer experience starts with the best help desk software. Remove frustration and take back control. Efficiently track, manage and improve ITSM, giving you the time to focus on what really matters. Nexoid’s Service Desk has been designed by top industry consultants, taking the very best form ITIL and other industry methodologies to create a simple yet powerful ITSM solution. Like all our solutions Nexoid Service Desk is free with the Nexoid platform. All the code and functionality can be viewed and modified from within the Nexoid application. This means every bit of functionality from how it integrates with a third-party system to the colour of a button can be changed easily and quickly. Nexoid Service Desk comes with a complete set of ITIL workflow tools. These include Incident, Problem, Change Control and Knowledge Base Management tools. Nexoid Service Desk is designed to work seamlessly with small, medium and large organisations and is flexible enough to integrate with any existing workflows.