I help businesses close more sales and increase customer experience ratings through personalized sales training, customer service training, and accountability coaching. I teach communication skills that build relationships and yield measurable results. I provide businesses real insight, like recorded customer interactions. I work with owners and management to create a customized training curriculum, deliver the training, and provide follow up coaching to the individual staff members one-on-one. Sales people that are trained and coached perform better in sales. I help businesses create a positive sales culture that is sustainable, more predictable, and measurable.