I help small and medium enterprises, solve their business problems, by finding holes that negatively affect revenue, and implement significant lasting changes across the organization. The implemented changes will directly impact Profitable revenue, cash flow and future growth. There is a teenager I know that was in trouble with his dad, because when the teenager cleaned the living room, he did not put a serving dish, that was sitting on the table behind the couch, into the kitchen. He honestly did not see that the dish was out of place, his brain is not wired/aware to look for the items that don't exactly fit. I, however, am wired to see the multitude of little things that waste your companies two most valuable resources, time and human creativity. Years ago, when I was a clerk in an Accounts Payable department, I immediately identified that touching the hundreds of invoice up to 6 times each was costing huge amounts of time, the solution I implemented, saved the company 16 person hours, from the time I implemented to well past my departure from that company. As owner of a company that grew from $800k to $6mil in 4 years, I wrote processes that were efficient enough for the tiny organization, but robust enough that years later when the company was $20mil, the same processes were still being used. YOU KNOW YOUR COMPANY can be more, more efficient, responsive to customers, profitable, more profitable revenue have more opportunities for growth BUT, if you are answering the same question three times, you are wasting your time, and the employees time. Furthermore that interruption, may have disrupted you or employees flow state. Lets talk, I use a combination of the 7 wastes (sometimes 8 ) within the LEAN methodology, and ISO 9001 standards of service delivery to find the holes in your organization that are negatively affecting your revenue. call / email / check out my website