Étoile is a socially responsible, boutique facilities services company which combines CRE asset management and security expertise to provide a first class service to landlords and property/asset/facilities managers of UK-wide office, industrial and retail properties. Our service lines include; Front of House/Concierge Security Guarding CCTV Set Up & Remote Monitoring via our 24/7 National Operations Centre Security Dog Handling Commercial Cleaning Our focus is on staff welfare and our company was born from the realisation that exploitation of staff, poor business practice and subsequent profiteering in this industry is widespread. We only work with like-minded ESG-conscious clients aligned with our beliefs. Étoile is a partnership formed by an experienced concierge professional, Francis Kanyako and a Chartered Surveyor, Nicholas Roberts, who has over 22 years’ experience working in the commercial property industry. Our unique professional combination allows us to appreciate the contribution that a quality front desk service has on tenant satisfaction and retention and the subsequent success of a property investment. Étoile has been founded on the main principle of fairness: Fairness to our staff and fairness to our clients. Our business symbol is a seven-point star which represents our seven core principles: FAIRNESS RESPECT EQUALITY ETIQUETTE CHARACTER ACCOUNTABILITY PRIDE We believe that our staff should be treated with the utmost respect and we therefore ensure that our staff are paid on time and at a wage level that is respectable and competitive. If our staff feel valued then it will instil them with a sense of pride in the job will be reflected in the quality of our service offering for our clients. We are transparent to our clients in regard to services and pricing. We do not hide behind concealed costs and charges. We believe an open and honest approach will create long term trusting relationships with our clients.