As the owner of SJG Computer Associates my role is to put the customer’s concerns (needs) first by being transparent. One of my clients sums it up best: “Your help with our computer was invaluable. We had several problems that took quite a bit of research to correct. I honestly feel that if I had called someone else to assist us with our computer, we would have ended up to replace the whole thing.” She went on to say “You were friendly and caring about our situation kept us updated throughout the entire process and walked me through every step clearly so that understood what was happening and what would come next. Above and beyond all that, you are a very warm genuine person and were a pleasure to deal with. I think this may be your biggest asset because in a tech world, people aren’t always kind to those of us with limited computer knowledge."