ITConcepts is among the leading BSM (Business Service Management) integrators in Switzerland, Germany and the Asia Pacific region. As a specialised company dealing in Business Service Management solutions, ITConcepts automates your IT business processes and makes resources available. ITConcepts offers advice, planning and technological solutions that are tailored to the customer. Within our “Strategic Information Technology Management” Concept, we apply certified methods (ITIL V3, ISO 20000), in order to generate IT interfaces between business processes and technology – with the aim of optimising efficiency and thereby the commercial benefit of the IT Service Providing Organisation. In doing so, we develop tailor-made solutions that guarantee tangible value creation for our customers.