SouthWestern, as a leading business process partner, provides its clients in the public and private sectors with integrated front and back office services. Our award-winning focus areas are Finance & Accounting, HR and Payroll and Multilingual Customer Relationship Management. We work with our client partners in Government, Semi State, Financial Services, Travel, Media, Food and Drink, providing better business services in Ireland, the UK and Europe. Employing over 1000 people across its six Eurpoean locations, Ireland, United Kingdom and Poland SouthWestern prides itself on its partnership ethos with its clients to deliver innovative, cost-effective solutions through its talented, highly-motivated people utilising the latest technologies. SouthWestern has been ranked by Gartner as one of the top ten up and coming Finance & Accounting BPO providers worldwide. Other accolades include the coveted “Best Managed Company” award from Deloitte in 2009 which we have retained annually to date. In 2014 SouthWestern was acquired by Capita UK plc. In July 2016 we rebranded to Capita Customer Solutions - please find us on LinkedIn and continue to follow us there! Keywords: Business Process Outsourcing, BPO, Outsourcing in Ireland, Contact Centre, Multi-Lingual