Welcome To MIS Portal Of RGDPS Act-2011 The Government of Rajasthan has enacted the Rajasthan Guaranteed Delivery of Public Services Act 2011 to ensure that Public Services are delivered to the citizens by all State Departments in a transparent timely efficient and responsible manner. Currently 153 important services of 18 departments are incorporated in Act. As per the provisions of the Act if an official fails to provide service to the people in a time bound manner the citizen can file the appeal against the Designated officer and the official is bound to face disciplinary action as well a fine up to Rs. 5000.