VIDEO WITH MY VET is focused on the whole need of the practice not just the video consultation, Such as the making of appointments, consultation notes etc The efficiency of the process (using the reception team to book appointments, rather than vets) Being able to charge up front for the consultation via in-app purchase or the in-practice card terminal. Practices can set their own appointment types, durations and consultation costs Full technical support for the system is provided Close matching of video consultations to work as similarly as “in-practice” consultations Post consultation feedback facility from clients to enable practices to measure client satisfaction In-app notifications of up and coming appointments to remind clients of appointments Transparency of the pricing for practices. 100% of the consultation costs paid via the app (less the actual 1.4% costs of Stripe) are paid to the practice No fees based on the number of active clients.