I am a Digital Consultant & Coach, working with clients large and small to unlock the online potential in their business. Primarily I help businesses with their online customer journey from identifying to attracting customers (digital marketing), how to convert them into enquiries and sales online (website platforms, e-commerce, booking systems and social) and then how to retain them (digital marketing and customer journey). I have spent my career owning the customer journey in a variety of businesses and can advise on what to do, who to target, how best to convert customers, how to make their journey seamless and how to retain them. My consulting services are geared towards large corporates, high growth businesses and small businesses planning to scale. I founded and grew a successful business, been Head of Digital in a £4.7bn turnover FTSE250 Plc and Head of Marketing in a fast growing international tour operator so i’m well placed to help large businesses and businesses aiming to scale succeed. I also have a coaching service which provides an affordable solution for SME’s, micro businesses and solo entrepreneurs. One of the reasons I became self employed was to make my experience available to smaller companies and help solo entrepreneurs as I know how hard a job it is having started 3 businesses myself. I know how difficult it is trying to do everything yourself and how budget conscious you are, but learning from my mistakes I didn’t ask for enough help or see the value in paying for someone with experience to help. This acceptance that you need help can make a massive difference in your business success. With both services I work with you to prioritise what is important and what will make a difference to your business. I then create a plan for success. You can find out more about the process or contact me to arrange an initial no obligation free consultation by visiting www.graemekerr.co.uk Graeme Kerr Consulting (Stannard McKinnon Consultancy Ltd)