Lumen Associates is an East African Management Consulting firm based in Kenya, Tanzania/Zanzibar. We specialise in capacity development of people, process and technology. We assist our clients to set and achieve desired results and outcomes in three areas: • Operational Performance • Financial Performance • Customer Service Our team consists of highly skilled and internationally experienced Associates with critical skills needed in East Africa. Our consultants have joined Lumen after working for premier global consulting firms or blue chip multinational companies. https://lumen-ea.com/about/