Based in Ottawa and Toronto, WordTask Information Strategies provides instructor-led courses in writing skills for the workplace, with a curriculum of over 30 courses. We specialize in training in technical writing, general business documentation, proposal writing, briefing notes, and English as a second language, as well as many other writing areas. Founded in 1991, WordTask now reaches a variety of clients across North America in both public and private sectors. We offer interactive eLearning for in-house training, public sessions, and one-on-one coaching. All of our courses can be conducted in French. Our trainers possess a strategic blend of academic qualifications and long track records in the business community. Our wide range of courses is a testament to our knowledge of workplace writing in all its diversity. In short, we know how writing works in your business. To us, writing is a measurable business process. We view workplace writing as an integral business process, tied to other processes. Our approach goes beyond the mechanics of grammar and style to embrace quality assurance, improved productivity, and the writer's increased confidence.