We are specialists in Shaping Workplace Behaviour in 3 key areas: Helping you create the right culture – identifying and embedding the behaviours, which lead to a respectful, collaborative workplace Helping you tackle inappropriate behaviour – tensions in teams, banter which crosses the line, people made the butt of an ongoing joke – these behavioural “grey” areas can get in the way of great performance Helping you repair working relationships - getting things back on track when relationships have broken down The way we work with you is built around our 4 key steps: Diagnose – clarify your outcomes and underlying causes Create – tailor a programme to achieve your outcomes Apply – facilitating highly practical, sensitive and engaging programmes – often with a mix of approaches Maintain – working with you beyond the programme or workshops to ensure learning is used and brings tangible results ILM qualifications - Our management and leadership programmes have been verified by Europe's foremost leadership body.