iBridge Contact Solutions (Pty) Ltd. is a Specialist BPaaS , Business Process Outsourcing, Customer Interaction Experience and Contact Centre Management operation that delivers, ONE DIGITAL WORKPLACE. The iBridge mandate is to package innovative and meaningful solutions to business problems. Solutions that drive efficiencies, return on investment and cost reduction for our customers. We help businesses define operational key differentiators and critical success factors which are consistently tested by their customer demands. We do this, by providing our customers with specifically designed technologies, software solutions, data management solutions, managed services, professional and decision support services, and the best practice methodologies that enable them to deliver and maintain highest levels of customer service value. Our Work from Anywhere model is unlocked through the iBridge, ONE DIGITAL WORKPLACE and our multiskilled team delivers a combination of client interfaces that offer a consistent and centralised user experience with access to all business applications in one place. Our many years of collective executive, operational and commercial experience, and proven innovation in our fields of expertise, positions iBridge as a relevant and competitive partner in our digitally evolved business world. We LISTEN, we UNDERSTAND and we DELIVER.