jd social media is here to help brands and people better navigate social media and online community management. There’s a lot to learn about this specialised area, and you don’t need to know it all, because we do! Julie Delaforce (AKA JD), founder and director of jd social media, has over a decade’s experience working with big brands, government departments, agencies and non-profits so she can definitely help you. JD has done a lot of work with regulated industries with a focus on financial services and health organisations. JD’s approach to social media and online community management is to start with strategic research and a risk review, then with the governance taken care of, together we can smash your business and marketing goals! I started jd social media out of a desire to improve the quality of advice that’s available in the Australian social media marketplace. Unfortunately, there are a lot of snake-oil salespeople in this industry, I’ve had to work with a lot of them, or tidy up after them. You know the type, they’re over-confident, they talk big about engagement and reach but don't understand how to help you achieve your business or marketing objectives. Or, they bamboozle with big words and make social media marketing seem like a great mystery only they can help you solve. I take great pride in setting an example of quality work for her clients & hope it helps to drag the Australian social media market forward.. Join me on my journey! We specialise in social media crisis and risk, social media strategy and social media training. We can help with all areas of social media management and online community management. Who’s JD? jd social media is Julie Delaforce, Australian social media veteran. https://www.linkedin.com/in/juliedelaforce/