LIO Solutions provides next-level freelance services to complete your IT staff or to provide additional services to your customers. We also provide last minute on site short time replacement in case you face urgent personnel needs because of illness, accidents, planning errors or holidays. Our key goals are flexibility, performance, punctuality and high-level service delivery within an ITIL environment. Core domains: - IT support (L1 , L2 and L3 on call/site) - System management (Citrix, Docker, Linux, vCenter and Windows) - Project management and team leading based on ITIL - Atlassian stack (Confluence, Jira and Testrail) - Functional requirement design - Process design and improvement - Software testing - Design of comprehensive user manuals - Hardware support (desktop, laptop, blade server and thin stations) - Support staff training All services can be provided in Dutch, English and French.