DJP Consulting Inc. leverages over 30 years of Information Technology experience to help your organization achieve their objectives. I employ a collaborative approach to analyzing your business challenges to come up with the most pragmatic solutions. DJP Consulting has considerable experience with Operational Efficiencies - finding ways to reduce cost / increase revenue without negatively impacting business operations. By completing a structured analysis phase, opportunities to reduce operational expense emerge in areas such as system performance, business process re-engineering and organizational change management. DJP Consulting can assist with implementing service management processes to help improve system reliability. Solving incidents is a good start; enhancing processes for problem and change management is essential in working toward operational excellence. To gain further insight on the positive impact I have had on organizations and team members, I invite you to review the recommendations I have received on my LinkedIn profile: https://www.linkedin.com/in/doug-pelland/