Changing The Culture, One Conversation At A Time I work with a global slate of clients from a variety of industries that face complex challenges, including safety, customer service, manufacturing operations, and more. I try to find that balance between achieving the goals of the client and enabling the individual employee to explore their talents. Over the years, I’ve seen the benefits of building trust, and the rewards of providing skills that encourage all levels to work together to achieve their goals. I help companies, large and small, design and implement management systems that lead to outstanding results. I have proven experience improving financial, employee, and customer service performance. My methods include: • Strategic planning meetings • Group workshops • Team assessments • One-on-one coaching • Employee and customer surveys • Personal / Peer Feedback