Encore (EMC) offers assistance to companies to help them resolve issues related to their IT culture and operations. Issues can be related to people and how they work together, processes and how they function, or problems with technology or how the technology has been implemented or is being used. We work collaboratively with our Clients to: • Identify root causes of issues • Formulate recommendations • Implement recommendations • Ongoing support to assure changes remain effective Each opportunity is unique, and requires a unique approach, but the approach is always highly collaborative and sensitive to political issues. We also assist executive teams in planning for, and managing their way through various organization transformations - legacy to Agile, project management to program management. In this respect, we work with Management to examine: • Current environment and its issues; • Motivation and rationale for change; • Analysis and selection of future-state models; • ROI-focused transformation planning; • Training and implementation; • Coaching.