iCONNECT CONVERGENCE INC. (iCONN) - Providing Exceptional Customer Experience through Innovative Service Solutions iCONN partners with you to provide innovative Customer Experience solutions for you and your customers - from acquisition, customer care and retention, customer relationship management and back-office support offering a portfolio of best-in-class customer experience services supported by agile technology. We support all digital online channels. We are where your customers are. We are part of the ABS-CBN family and we share the same passion and commitment to be of service to the Filipino people and to offer our talent to a global audience. We believe that the purpose of our existence is anchored upon the need to provide unparalleled customer experience by creating and deepening good relationships with customers and ultimately making them feel like a true Kapamilya* in all channels and interactions we serve. *Family