BBB is a nonprofit, business-supported organization that sets and upholds high standards for fair and honest business behavior. The BBB provides objective advice, free BBB Business Reviews on more than 5.4 million companies and 11,000 charities, dispute resolution services, alerts and educational information on topics affecting marketplace trust. BBB is fundamentally committed to the belief that most marketplace problems can be corrected through voluntary self-regulation; BBB believes that consumers should hold businesses accountable to the highest standards of integrity and transparency. BBB's Vision: An ethical marketplace where buyers and sellers trust each other. To promote ethical business practices, BBB provides these FREE services: BBB Business Reviews: BBB provides comprehensive reports on local organizations, which include: background information, contact information, complaint history, relevant government actions, and BBB Accreditation status/rating. Advertising Review: BBB aggressively investigates advertisements which appear to violate regulations, standards, and/or BBB's Code of Advertising. Dispute Resolution: When buyer-seller disputes escalate, BBB offers free mediation and arbitration services (which are conducted by unbiased third parties). Public Relations/Media Alerts: BBB's Public Relations team works very hard to stay on top of issues that may affect consumers in Western Virginia, including current scam notifications, marketplace updates, and business advice. Follow Us Online: Twitter: www.twitter.com/BBBWesternVA Facebook: www.facebook.com/BBBWesternVA