The situation: A sales manager prepares for a weekly 1:1 with Sarah. Sarah has 5 active deals.
Rep Data Quality Overview
Sarah · 5 active deals · Total ACV: $340K
🔴 RED: 1 deal · 🟡 AMBER: 2 deals · ✅ GREEN: 2 deals
Overall data quality score: 62% — needs attention
RED deals — address in the 1:1
Vantage Enablement · Negotiation · $58K
Primary contact B.N., Sr Director RevOps — departed per Lusha. No longer at the company. This is the only contact in the deal thread. The deal is at Negotiation stage with no active contact.
Recommended fix: Find the replacement contact before the next scheduled call. Use the find the decision-maker prompt. Do not let this deal go another week without a verified contact.
AMBER deals — flag for Sarah to fix this week
Ashford Platforms · Proposal · $95K
Primary contact D.R. verified ✓. No secondary contacts in the deal thread — single-threaded at Proposal stage. CFO mentioned as signatory but not yet introduced.
Fix: Add M.L. (Head of Sales Ops, verified via Lusha) to the thread this week. Ask D.R. to make the CFO introduction before close.
Dunmore Analytics · Discovery · $72K
Primary contact T.K. verified ✓. Company record missing: funding stage not updated (Series B closed 18 days ago), headcount stale (recorded as 480, Lusha shows 580).
Fix: Update CRM fields before next forecast call — funding stage and headcount affect ICP score and deal priority.
Contacts to update in CRM
| Contact | Company | Change | Action |
|---|
| B.N. | Vantage Enablement | Departed | Remove as primary, find replacement |
| P.M. | Meridian Analytics | Promoted VP → SVP | Update title field |
One coaching observation
Pattern: multi-thread gap, not CRM hygiene.
Sarah’s contacts are generally current and accurate — the B.N. departure is an exception, not a habit. The consistent issue across Sarah’s pipeline is single-threading: 3 of 5 deals have only one contact in the thread, and 2 of those are at Proposal stage or beyond. This isn’t a data entry problem — it’s a prospecting habit. The coaching conversation should focus on when and how to introduce a second contact into a deal, not on CRM hygiene.
Illustrative example — fictional company names used. Run with your own rep’s pipeline to see live results.